Privacy Policy

Last Updated: August 21, 2026

At Death Wish Coffee Company, we are serious about our coffee, and we are equally straightforward about protecting your personal privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.

1. What Information Do We Collect?

When you visit or interact with our site, we collect certain information:

  • Information You Provide Directly: This includes your name, billing and shipping addresses, email address, phone number, and payment details when you create an account, place an order, contact support, or request a refund.
  • Automatically Collected Information: When you browse our store, we automatically receive your computer’s internet protocol (IP) address, browser type, operating system, and data on how you interact with our website.
  • Marketing Preferences: With your permission, we record your preferences for receiving email or text marketing updates.

2. How Do We Use Your Information?

We use the information we collect to get your coffee to you and keep things running smoothly:

  • Fulfilling Orders: Processing your payments, arranging for shipping, and sending order confirmations and tracking details.
  • Customer Support: Responding to your inquiries, addressing issues, and managing returns or our guarantee policies.
  • Security & Fraud Prevention: Screening orders for potential risk, fraud, or abuse to keep our platform secure.
  • Marketing (With Consent): Sending you updates about new products, exclusive deals, or store news (you can opt-out at any time).

3. Do We Share or Sell Your Information?

Never. We will never supply or sell any of your personal information to third parties. We only share your data under strict circumstances with essential service providers:

  • Platform & Payment Processors: Our store is hosted on platforms like Shopify, and payments are processed through secure gateways adhering to PCI-DSS standards.
  • Shipping Carriers: We share your delivery details with trusted courier partners (such as USPS, DHL) strictly to ship your orders.
  • Legal Requirements: We may disclose information if required by law or to protect our legal rights.

4. Security and Data Protection

To protect your personal information, we take reasonable precautions and follow industry best practices:

  • Credit card information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.
  • While no method of transmission over the internet is 100% secure, we strictly follow all PCI-DSS requirements and industry standards.

5. Your Rights and Choices

You have ultimate control over your data:

  • Access or Delete: You can request to access, correct, amend, or delete any personal information we hold about you at any time.
  • Opt-Out: You can opt-out of marketing emails anytime by clicking the “unsubscribe” link at the bottom of our emails.

6. Contact Information

If you would like to register a complaint, access your data, or simply have questions about our privacy practices, contact our Privacy Compliance Officer at:

  • Email: hey@deathwishcoffee.com
  • Mailing Address: Death Wish Coffee Company, 100 Saratoga Village Blvd Suite 3, Ballston Spa, NY 12020, USA
Scroll to Top